Sun IT Solutions

416-479-0505 Contact Support
24/7 IT Support

Award Winning IT Services & Security

What our Clients Say About Us

The professionals at Sun IT Solutions are knowledgeable and experienced in the IT industry. We can always trust them to provide the most efficient solutions and highest quality products to resolve our technology problems. With SunTel by our side, we have the confidence to continue growing our business.
Mike MintsopoulosPresident
Truck Equipment & Service Co. Ltd
We are extremely happy with the service we receive from the staff at Sun IT Solutions. They are quick to respond to any issues or questions we have and Lloyd always offers solutions so that the same problems don’t arise again. Thank you to Lloyd and his team. We can focus on our business while they take care of our IT needs.
Kevin StanleyPresident
 Skyreach Window Cleaning Inc.

How To Submit A Ticket To Sun IT Solutions Technical Support Helpdesk

Welcome to the Sun IT Solutions Support page. Here you will find all the information you need to contact our Technical Support Team, whether it’s during regular business hours or after hours. Our commitment is to ensure your IT systems are always running smoothly.
  • Call For Technical Support

Please call 416-479-0505. Press 1 to connect with the Technical Support Team. Our team is ready to help you with any urgent issues you might face.

  • Email IT Support Services

Send us an email [email protected] detailing your issue. Please include any relevant information that could help us understand and resolve the problem faster.We strive to respond to Tickets within the shortest time possible.

Regular Business Hours

  • Hours: Monday to Friday, from 8:30 AM to 5:30 PM
  • Help Desk Email: [email protected] Submit Ticket
  • Average Ticket Response Time: Within 10 minutes
  • Phone Answer Time: Within 15 seconds

After-Hours Support

  • Hours: After 5:30 PM on weekdays, all day on Saturdays and Sundays
  • Procedure: Please submit a ticket via email or leave a voicemail.
  • Service Level Agreement (SLA): We guarantee a response time of 1-2 hours.
  • No Additional Charge: This extended service is provided at no extra cost to you.
At Sun IT Solutions, we are dedicated to providing continuous support to ensure your business technology needs are met at all times. If you have any questions or require further assistance, please do not hesitate to contact us.

We understand the importance of reliable IT support during your primary business hours. Our enhanced support services are designed to provide quick and efficient resolutions to keep your operations smooth.

Here’s what our customers have said.

Explore what sets us apart through the eyes of those who know us best.

“We are extremely happy with the service we receive from the staff at Sun IT Solutions. They are quick to respond to any issues or questions we have and Lloyd always offers solutions so that the same problems don’t arise again. Thank you to Lloyd and his team. We can focus on our business while they take care of our IT needs. ”

Kevin Stanley

Skyreach Window Cleaning Inc
“The professionals at Sun IT Solutions are knowledgeable and experienced in the IT industry. We can always trust them to provide the most efficient solutions and highest quality products to resolve our technology problems. With SunTel by our side, we have the confidence to continue growing our business. They continue to deliver the best service and most cost effective solutions. ”

Mike Mintsopoulos

Truck Equipment & Service Co. Ltd
“Sun IT Solutions has been a key partner in the launch of our integrated ERP system. The professionals at Sun IT Solutions Took the time to understand our various business segments and our unique IT needs. They have worked with us to develop a professional service plan that helped streamline our business processes and prepare us for the future. We really appreciate the time they dedicated to helping our company move forward.”

Paul McCracken, CPA, CA

CFO & Director of Business Development

IT partnership with Sun IT Solutions, by the numbers…

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