Contact Sun IT Solutions
Talk to an engineer, not a call centre.
Tell us what is going wrong or what you want to change. A senior engineer in Toronto reads it, gives you a straight answer and a clear next step. No sales pressure.
Suspicious email or a possible breach? Call us — do not wait for a reply.
What happens next
- 1
An engineer reads your message, not a sales team
- 2
They call or email you back with a straight answer
- 3
If it makes sense to work together, we look at your setup at no cost and tell you what we would fix first
Where we are
Two offices, one team.
Our engineers work from downtown Toronto and Markham, and travel across the GTA for onsite work — usually within two hours for urgent issues.
Downtown Toronto
Markham
What happens next
No forms disappearing into a void.
- 01
An engineer reads it
Your message goes to our Toronto team, not a sales queue or an offshore call centre.
- 02
We reply within one business day
Usually sooner. You get a straight answer to the question you actually asked.
- 03
You get a clear next step
A fixed scope and price, a free assessment, or a recommendation that you do not need us.
Support hours
- Help desk
- Monday to Friday, 8:30 am – 5:30 pm ET
- Urgent after hours
- Calls reach an on-call engineer
- Monitoring
- 24/7/365 for every managed client
Existing client with an outage? Call 416-479-0505 rather than emailing — it opens a priority ticket straight away.