Managed IT services · Toronto & the GTA
One senior team looks after your computers, Microsoft 365, network and backups, and watches for attackers at the same time. When something breaks you make one call, and the engineers who built your setup are the ones who fix it.
In every plan
From $70 per user, per month, confirmed after a free assessment.
What changes
You should not buy IT from one company and security from another, then referee between them. Here is what changes when one Toronto team owns both.
They call, email or log a ticket, and the same team that set up their computer fixes it. We own it until it is closed, then tell you what happened.
Every laptop and Microsoft 365 account is watched day and night. If a password is stolen, the session is cut and the account locked before damage is done, then we call you.
Phishing and fake invoice emails are filtered before they reach an inbox. When one slips past, we pull it from every mailbox and check who clicked.
Backups are stored where an attacker cannot change or delete them, and we prove they restore rather than finding out on your worst day.
The work we do every week produces the records that insurers, auditors and tender panels ask for, so the report already exists when you need it.
Support, security, backups and projects from one team, at one monthly cost per user.
The baseline
These are the controls we put in place for every managed client in Toronto, not just the top plan. If any of them are missing today, they are the first gaps we close.
Someone watching every device overnight and at weekends, able to cut one off.
On Microsoft 365 for every person, with an alert if anyone gets around it.
Action when a sign-in looks wrong, such as a login from overseas at 2am.
Windows, macOS and third-party apps, on a schedule nobody can postpone.
Scam and fake invoice mail stopped, and your domain protected from spoofing.
Immutable cloud backup, with restores tested rather than assumed.
Short lessons and practice scam emails, with results for each person.
Every device, account and licence accounted for, including renewal dates.
What is included
Everything below is run by our own senior engineers in Toronto. Nothing is resold to a call centre, and nothing is an optional extra you discover on an invoice.
Help desk, remote and onsite
One number, a real technician, no script reading and no offshore call centre.
Remote monitoring and maintenance
Devices checked around the clock and alerts actioned, not just logged.
Patch management
Security and feature updates applied on a schedule across your whole fleet.
Microsoft 365 and Azure
Licences, email, Teams, SharePoint and cloud servers administered for you.
Endpoint management
Encryption, device policy and remote wipe for laptops, desktops and phones.
Vendor management
We deal with your ISP, carrier, software and hardware suppliers on your behalf.
Managed detection and response
A security operations centre watching sign-ins and endpoints 24/7.
Backup and disaster recovery
Immutable backups, tested restores and a recovery plan with agreed targets.
Network and firewall management
Switches, Wi-Fi and firewalls configured, monitored and kept current.
Email security
Phishing and impersonation filtering with domain authentication in place.
Security awareness training
Short lessons and simulated attacks, with completion reported to you.
Incident response
We run the recovery, write up what happened and close the gap that caused it.
Onsite and on the tools
Most of what we do happens quietly in the background. The rest is done at your desk, in your server room, with the same senior engineers who answer the phone — planned, documented and handed over cleanly.
Inside the monitoring
Servers, laptops and network devices report into one dashboard, so a failing drive or a stopped backup is seen before staff notice.
Alerting, endpoint detection and mail filtering feed the same console, and an engineer acts on what it flags — day or night.
How it works
A senior engineer looks at how you work today, where you are exposed and what IT is costing you. No call centre and no sales script.
Per user, per month, confirmed in writing after the assessment, with any onboarding work quoted before you commit.
We document your setup, roll monitoring, patching and backups to every device and account, and take over the support line.
Watched day and night, patched on schedule, backups tested, and a quarterly review of what changed and what is next.
Clients
Long-standing relationships across manufacturing, professional services, transport and healthcare — many measured in years, not months.
“Sun IT Solutions has given us predictable monthly IT budget costs, eliminating surprises and downtime. They provided us with the right IT solution and a comprehensive business plan to meet all future needs.”
Kevin Stanley
President, Skyreach Window Cleaning Inc.
“They are quick to respond to any issues or questions we have and Lloyd always offers solutions so that the same problems don't arise again. Thank you to Lloyd and his team — we can focus on our business while they take care of our IT needs.”
Mike Mintsopoulos
President, Truck Equipment & Service Co. Ltd
“Following our serious server crash the service they provided our business was the absolute best. A technician was onsite almost immediately and worked non-stop to get us back up and running, with almost no downtime.”
Amelia Folco
President, Jupiter Industries Inc.
“Sun IT Solutions convinced us to switch to a VoIP telephone system. It has been virtually trouble free and our telephone costs dropped by more than 80%. We have no hesitation whatsoever in recommending them.”
Richard Waite
President, Salix Systems Limited
FAQ
Still deciding whether managed IT is worth it? Ask us directly and you will get an engineer's answer, not a brochure.
A managed IT plan covers the day-to-day running of your technology: a help desk for your staff, monitoring and patching of every device, Microsoft 365 and cloud administration, antivirus and endpoint protection, backups and disaster recovery, and 24/7 security monitoring. It usually replaces several separate suppliers with one monthly per-user cost.
Free assessment
We review your devices, Microsoft 365, backups and security controls, then give you the findings in writing: what is working, what is missing and what it would cost to fix. Plans start at $70 per user, per month, confirmed after the assessment.
