Everything that keeps a design office running: help desk support, monitoring and patching of workstations and servers, CAD and BIM software management, Microsoft 365 and file collaboration, cybersecurity, and tested backups. We also plan hardware refreshes and software licensing so workstations are not replaced in a rush before a deadline. Your firm gets a named team that learns your projects, standards and staff.

Pricing is per user, per month, based on the size of your team, the number of offices and how much of your server and software environment we manage. A smaller firm usually sits in our Essentials tier, while firms running Revit, Civil 3D and local project servers need the tier that covers server, GPU workstation and licence management. After the free assessment we quote one flat monthly figure, so there are no surprise invoices.

Yes. We deploy and maintain Revit, AutoCAD, Civil 3D, SolidWorks, MicroStation and Bluebeam Revu on workstations that meet the vendor's current specifications. That covers installs, updates, service packs and GPU drivers, plus licence assignment and version control so a project team is not caught by a forced upgrade. Where different clients require different software versions, we document which version each project runs on.

We set up secure access instead of emailing file copies: Microsoft 365 and SharePoint or Autodesk Construction Cloud for project files, MFA on every account, and encrypted remote access to office systems where a full desktop is needed. Large models are cached or streamed so field staff can open a drawing on a laptop or tablet without working from a stale copy. We also check that the connection is usable on mobile networks and that changes sync back cleanly.

Layered defence: endpoint detection and response on every device, email filtering, MFA, prompt patching and least-privilege access so one stolen password cannot reach every project folder. Behind that we run versioned, off-site backups with regular restore tests, because the only backup that counts is one you have proven you can recover. If an incident does happen, we isolate the affected devices, contain the spread and restore your files with your team.

Yes. Our co-managed model keeps your internal IT lead in charge of strategy and day-to-day priorities while we cover the help desk, after-hours monitoring, security operations, backups and specialist work such as CAD performance or licence management. Responsibilities and access are documented so nothing falls between the two teams. Many firms start by handing us one area, such as backup and endpoint security, before moving more across.

A typical firm of 10 to 50 people is fully onboarded in two to four weeks. Monitoring, security and backups are deployed first, usually within the first week, so you are protected before the paperwork is finished. Workstation tuning, licence cleanup and documentation follow as we work through the environment.

We support engineering firms across Toronto, Markham, Vaughan, Mississauga, Brampton, Richmond Hill, Oakville and the wider GTA, with on-site visits from our Toronto and Markham offices. Firms with staff or job sites outside the GTA are supported remotely, with scheduled on-site visits where they are needed.