Students working on laptops at shared tables in a modern Canadian private school classroom while a teacher helps

Industries · Education

Managed IT Services & IT Support for Education in Toronto & the GTA

Reliable, secure technology for private schools, colleges, and training companies, so educators can focus on teaching, not troubleshooting.

  • Microsoft Partner
  • 24/7 Support
  • Serving the GTA Since 2009

Who we serve

Who We Work With

We support the schools and learning organisations that keep the GTA's classrooms running — small enough to know your staff by name, large enough to handle a full campus.

Private & Independent Schools

Day schools and independent academies that need dependable classrooms, staff devices and parent-facing systems.

Montessori & Preschools

Early-years centres that want simple, safe technology with almost no day-to-day administration.

Private Career Colleges

Career colleges with admissions, student records and compliance obligations that cannot afford downtime.

Tutoring & Learning Centres

Tutoring businesses that need reliable Wi-Fi, booking systems and secure online sessions.

Corporate Training Providers

Training companies delivering in-person and virtual programs with tight scheduling and client expectations.

EdTech Companies

Education technology firms that need secure cloud infrastructure, clean device fleets and support for their own users.

Where it goes wrong

The IT Challenges Schools Face Today

Education IT has the same risks as any business — with tighter budgets, older equipment and a lot more users. These are the six problems we hear most often.

Tight budgets

Every dollar is scrutinised, and surprise IT bills are hard to explain to a board.

Predictable flat-rate monthly IT

One fixed monthly fee per user, agreed in advance, so technology costs are the same every month and easy to budget for.

Hundreds of student and staff devices

Laptops, iPads and Chromebooks spread across classrooms, offices and staff homes.

Centralized device management

Every device enrolled, patched and monitored from one place — Intune and Google management for Education — with a clear lifecycle plan for replacement.

Ransomware and phishing targeting schools

Schools hold sensitive records and often rely on goodwill rather than controls.

Layered cybersecurity + staff training

Multi-factor authentication, email filtering, endpoint protection and annual awareness training for teachers and administrators.

Student data privacy obligations

Student and staff information has to be handled carefully, and someone has to prove it was.

Privacy-focused controls and documentation

Role-based access, documented policies and records you can hand to a board, auditor or parent without a scramble.

The back-to-school rush

New students, new staff and new devices all land in the same two weeks of September.

Summer device refresh & readiness planning

We do the heavy lifting in July and August — imaging, accounts and testing — so the first day of term is quiet.

Hybrid and remote learning

Classes, staff and students increasingly work from anywhere, on any network.

Secure cloud access and Teams/LMS support

Microsoft 365 and Teams configured properly, secure remote access, and support for your learning management system.

What we do

Our Education IT Services

School IT services delivered by a local team that understands term dates, tight budgets and the fact that a broken projector in period two is an emergency.

Managed IT & Helpdesk Support

Fast remote and onsite support for staff and admin — real people in the GTA who answer the phone.

Managed IT services

Microsoft 365 Education & Intune

A1/A3/A5 licensing guidance, Teams, SharePoint, OneDrive and Intune for Education, set up and looked after.

Microsoft 365

Device & Chromebook Management

Laptops, iPads and Chromebooks — imaging, deployment, patching and a sensible lifecycle plan.

IT support

Campus Wi-Fi & Network Management

High-density classroom Wi-Fi, firewalls, content filtering and separate student, staff and guest networks.

Network management

Cybersecurity for Schools

Multi-factor authentication, endpoint protection, email security and dark web monitoring for school accounts.

Cybersecurity

Backup & Disaster Recovery

Microsoft 365 and server backup with tested recovery, so a lost laptop or deleted record is not the end of it.

Backup & recovery

Classroom & AV Technology

Interactive displays, projectors, printers and phone systems kept working across every room.

Unified communications

IT Consulting & Budget Planning

Technology roadmaps, refresh cycles and annual IT budget planning that boards can actually approve.

Pricing & plans

Privacy & compliance

Protecting Student and Staff Data

Schools hold some of the most sensitive information in any organisation: student records, health notes, family contacts and staff files. We treat it that way — access is limited, logged and documented, and staff are trained to spot the attacks that cause most breaches.

  • Supports alignment with Ontario privacy requirements, including MFIPPA for school boards and PIPEDA where it applies
  • Multi-factor authentication on email, Microsoft 365 and every administrative account
  • Canadian data residency options for cloud storage and backups
  • Role-based access so staff only see the records their role requires
  • Documented policies, incident response plans and a clear breach notification path

Staff training is part of the package — security awareness training for teachers and staff is how most phishing attempts get stopped before anyone clicks.

The school year

The School-Year IT Calendar

Education IT runs on a different clock. We plan the work around your term, not ours.

  1. Summer

    Device refresh and upgrades

    Imaging, hardware refresh, network work and licence clean-up done while the campus is quiet.

  2. Back to School

    Provisioning and rollout

    New accounts, device rollout, classroom checks and staff onboarding before the first bell.

  3. Mid-Year

    Security review and health check

    A structured review of accounts, patching, backups and email security, with a plain-English report.

  4. Exam Season

    Stability freeze and priority support

    No disruptive changes during assessments, and priority response for anything that affects exams.

Getting started

How Onboarding Works

Four steps, no disruption to teaching time, and no long-term contract to sign before you see the plan.

  1. 1

    Free IT Assessment

    We review your devices, network, Microsoft 365 setup, backups and security posture, then explain what we found in plain English.

  2. 2

    Custom Plan & Proposal

    A written scope with flat monthly pricing, a refresh roadmap and the priorities agreed with your principal or bursar.

  3. 3

    Smooth Onboarding & Documentation

    We take over quietly — accounts, devices, vendors and passwords documented — and clean up the obvious risks first.

  4. 4

    Ongoing Proactive Support & Quarterly Reviews

    Monitoring, patching and helpdesk support, plus a quarterly review of tickets, risks and next year's budget.

Why Sun IT

Why Schools Choose Sun IT Solutions

A boutique GTA team with senior engineers, direct access and pricing that survives a board review.

Local GTA team with onsite support

Toronto and Markham offices, so someone can be in the building when remote support is not enough.

Proactive 24/7 monitoring

We watch devices, backups and security around the clock and fix most issues before staff notice.

Flat, predictable pricing

One monthly fee per user, no surprise project invoices and no long-term contract.

Fully documented environment

Every account, device, vendor and procedure written down and kept current — yours, not ours.

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Managed clients across Canada

Education clients

What Our Clients Say

Education-sector client quote to be added here — we are finalising a testimonial with a Toronto private school about their summer device refresh and 2026–27 support plan.

Your school could be next

Reserved for an education client testimonial

FAQ

Education IT Support – FAQs

Still unsure what your school needs? Call 416-479-0505 and we will talk it through in plain English — no jargon, no sales pitch.

What IT services do schools typically need?

Most schools need four things working well: a reliable network and Wi-Fi, managed devices for staff and students, a properly configured Microsoft 365 or Google environment, and someone keeping security and backups current. Add a helpdesk for staff and a plan for replacing equipment on a cycle, and that is a complete school IT program.

How much do managed IT services cost for a school or training company?

Pricing is a flat monthly fee per supported user, based on the number of staff and devices and the level of support you need. There is no charge for the initial assessment and no long-term contract. We will give you a written figure after the assessment so you can put it in front of a board.

Can you support Microsoft 365 Education and Google Workspace for Education?

Yes. We support both, and plenty of schools run both at once — Microsoft 365 for staff and administration, Google for classroom devices. We help with A1, A3 and A5 licensing decisions, Teams, SharePoint, Intune for Education, Chromebook management and the identity setup that lets staff sign in once.

How do you help protect student data and privacy?

Access is role-based and limited to what each job needs, multi-factor authentication is enforced on administrative accounts, and Canadian data residency is available for storage and backups. We document the controls and can provide a summary your board or privacy officer can review.

Do you provide onsite support for schools in the GTA?

Yes. Remote support handles most day-to-day tickets quickly, and onsite visits cover classrooms, AV, cabling, device rollouts and anything that genuinely needs hands on the hardware. We regularly visit schools in Toronto, Markham, Stouffville, Richmond Hill, Vaughan, Mississauga and across the GTA.

Can you manage Chromebooks, iPads and laptops?

Yes. Chromebooks are managed through Google Admin console, iPads and Macs through a mobile device management platform, and Windows laptops through Microsoft Intune. Devices are enrolled, patched and monitored centrally, and we handle onboarding and offboarding as students and staff come and go.

How quickly can you onboard a new school?

A typical onboarding takes two to four weeks from assessment to full support, depending on the state of the environment. If there is an urgent risk, such as no backups or unpatched systems, we fix that in the first week and handle the rest of the clean-up afterwards.

Do you work with our existing in-house IT person?

Often. Many schools have one IT coordinator who is stretched thin, and a co-managed arrangement works well — we take monitoring, patching, security and after-hours support while your person keeps the day-to-day and the relationships. See how co-managed IT works

Ready for Worry-Free IT in Your School?

Get a free IT assessment and see how Sun IT Solutions can make your technology simpler, safer, and more affordable.