Modern GTA office workspace with cloud collaboration dashboards, illustrating Microsoft 365 support in Toronto

Microsoft 365 · Toronto & GTA

Microsoft 365 Support & Migration Services in Toronto

Certified Microsoft 365 experts helping GTA businesses migrate, secure, and get more out of Microsoft 365 — fully managed, so your team can focus on work.

Whether you are moving off an ageing Exchange server, cleaning up a tenancy nobody owns, or working out which licences you actually need, our team delivers Microsoft 365 support Toronto businesses can rely on: migration, security, Intune device management and day-to-day management from one local provider.

  • Microsoft 365 Certified Administrator Expert
  • Toronto & Markham Offices
  • Serving the GTA Since [YEAR]

The problem we solve

Paying for Microsoft 365 but Not Getting the Full Value?

Most GTA businesses bought Microsoft 365 licences and stopped there. Nobody sized the plans, enforced multi-factor authentication or cleaned up sharing, so the tenant quietly becomes a security risk and an ongoing overspend at the same time. These are the four patterns we find in almost every environment we assess.

Licence sprawl

Staff on premium plans for work they never do, leavers still licensed, and duplicate add-ons billed monthly with no owner.

Security gaps

No MFA, no Conditional Access and default email filtering, leaving the tenancy open to the account takeovers behind most ransomware.

Messy file sharing

Data scattered across email attachments, local drives and personal OneDrive accounts, with no version control and no way to find anything.

No one owns it

Microsoft 365 was set up once by whoever had time, then never reviewed as staff, devices and clients changed around it.

Sun IT Solutions sets it up right and manages it for you.

What we do

Complete Microsoft 365 Services for Your Business

One team covers the tenancy end to end, so licensing, security and support do not sit with three different suppliers.

Microsoft 365 Migration

Email, files and data from Google Workspace, GoDaddy, on-prem Exchange or other tenants, with zero data loss.

Licensing & Cost Optimization

Right-size Business Basic, Standard, Premium and E3/E5 licences so you stop paying for capability you do not use.

Security & Identity

MFA, Conditional Access, Microsoft Defender and Entra ID configured properly, then monitored continuously.

Device Management with Intune

Enrol, secure and manage laptops and phones remotely, including compliance policies and remote wipe.

Teams, SharePoint & OneDrive

Structured file storage, permissions and collaboration setup that staff can actually navigate.

Compliance & Data Protection

Microsoft Purview, data loss prevention, retention policies and email archiving for the records you must keep.

Microsoft 365 Backup

Third-party backup for Exchange, OneDrive, SharePoint and Teams, with long retention and single-item restore.

Microsoft Copilot Readiness

Prepare your data, permissions and team to safely adopt Copilot, with governance in place before rollout.

Migration process

A Proven 5-Step Microsoft 365 Migration Process

Migration projects fail on planning, not on technology. Every move we run follows the same five stages, with sign-off between each one.

  1. Step 1

    Assess

    Review your current environment, users and data, including what nobody remembers is still in use.

  2. Step 2

    Plan

    A migration roadmap, licensing recommendation and cutover schedule agreed in writing.

  3. Step 3

    Migrate

    Email, files and calendars moved after hours in staged batches to avoid disruption.

  4. Step 4

    Secure

    Security baselines, MFA and policies applied before users are handed the new environment.

  5. Step 5

    Support

    User onboarding, quick reference guides and ongoing managed support from the same team.

Security & compliance

Microsoft 365 Security Built for Canadian Businesses

Default settings are not a security strategy. We configure Microsoft 365 security so that identity, email and data controls work together, and so your team can evidence them when a client or insurer asks.

  • Canadian data residency

    Microsoft 365 data hosted in Canadian datacentres, with the tenant location confirmed and documented.

  • Multi-factor authentication and Conditional Access

    Policies that check device health, location and sign-in risk before a session reaches your data.

  • Advanced email threat protection

    Defender policies blocking phishing, malicious attachments and the invoice fraud attempts aimed at small business.

  • Data loss prevention and sensitivity labels

    Microsoft Purview identifies sensitive information and stops it leaving the organization by email or share link.

  • Continuous monitoring and Secure Score improvement

    Ongoing review of alerts, sign-in anomalies and Microsoft Secure Score, with the gaps closed in priority order.

Shield and cloud illustration representing Microsoft 365 security and compliance for Canadian businesses
Identity, email and data controls configured together

Copilot readiness

Get Your Business Ready for Microsoft Copilot

Copilot can access everything the signed-in user can access, which means years of loose SharePoint permissions and duplicated files become visible all at once. Permissions and data governance have to be cleaned up before rollout, or Copilot confidently surfaces the wrong document to the wrong person.

Ask About Copilot Readiness

Permissions Review

Find overshared sites, stale access and broken inheritance before Copilot indexes it all.

Data Governance

Sensitivity labels, retention rules and a tidy SharePoint structure Copilot can work from.

User Training

Practical guidance on prompting, verifying answers and knowing what not to paste into Copilot.

Plans

Which Microsoft 365 Plan Is Right for You?

Microsoft 365 for small business usually needs a mix of plans rather than one. These are the three we recommend most often.

Business Basic

Web and mobile apps, email, Teams and cloud storage.

  • Web and mobile Office apps
  • Exchange Online email and calendar
  • Microsoft Teams chat, meetings and calling
  • 1 TB OneDrive storage per user

Best for frontline, shift and email-only users.

Business Standard

Adds the full desktop Office apps staff expect.

  • Everything in Business Basic
  • Desktop Word, Excel, PowerPoint and Outlook
  • Install on up to five devices per user
  • Webinars and attendance reporting

Best for most office staff.

Business Premium

Recommended

Adds Intune device management, Defender and advanced security.

  • Everything in Business Standard
  • Intune device management and compliance
  • Microsoft Defender for Business
  • Conditional Access and MFA policies
  • Microsoft Purview information protection

Best for businesses that need strong security and compliance.

Not sure? We'll review your users and recommend the most cost-effective mix.

Why Sun IT Solutions

Why GTA Businesses Trust Sun IT Solutions with Microsoft 365

Microsoft-certified expertise

Microsoft 365 Administrator Expert, Information Security Administrator and Copilot Administration certified across the team.

Local GTA team

Offices in Toronto and Markham, so escalation ends with an engineer in the same timezone, not a ticket queue abroad.

Fast response

Average wait time to speak to a technician is measured in seconds, not callbacks booked for the next business day.

Fully managed

Licensing, users, security and support in one monthly plan, with the tenancy reviewed rather than forgotten.

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Average wait time to speak to a technician
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Of issues resolved on the first call
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Of clients stay 5+ years
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Managed clients across Canada

Figures shown are placeholders pending verified service data.

Clients

What Our Clients Say

We are extremely happy with the service we receive from the staff at Sun IT Solutions. They are quick to respond to any issues or questions we have, and they always offer solutions so that the same problems don't arise again. We can focus on our business while they take care of our IT needs.

Kevin Stanley

President, Skyreach Window Cleaning Inc.

FAQ

Microsoft 365 FAQs

Need an answer that is not here? Call 416-479-0505 and speak to the team that would run the project.

How long does a Microsoft 365 migration take?

A typical 20 to 50 user migration from Google Workspace, GoDaddy or an on-premise Exchange server takes two to four weeks from kickoff to cutover. Email and file moves usually run overnight across a weekend, and larger or multi-site environments can take six to eight weeks. Data volume and how much cleanup the source environment needs set the schedule.

Will we lose any email or files during migration?

No. We copy mailboxes, calendars, contacts, SharePoint and OneDrive data in stages and verify item counts before cutover. The source environment stays intact and read-only until you sign off, so anything missed can still be retrieved afterwards.

Can you migrate us from Google Workspace to Microsoft 365?

Yes, and it is one of our most common projects. Gmail, Calendar, Drive, shared drives and contacts map cleanly to Exchange Online, OneDrive and SharePoint. We run coexistence during the transition so mail keeps flowing both ways until everyone has moved.

Is our Microsoft 365 data stored in Canada?

Microsoft 365 can keep your Exchange, SharePoint, OneDrive and Teams data in Canadian datacentres when the tenant is provisioned with Canada as its data residency location. We confirm and set that during deployment, then document where your data lives so you can answer client and privacy questions.

Does Microsoft back up our Microsoft 365 data?

Microsoft protects the service, but its built-in retention windows are short and do not cover accidental deletion, ransomware encryption or malicious insider activity the way a dedicated backup does. We add third-party backup for Exchange, OneDrive, SharePoint and Teams, with long retention and fast single-item restore.

Which Microsoft 365 plan does my business need?

It depends on how your staff work rather than how many of them there are. Email-only and frontline users suit Business Basic, most office staff need Business Standard for the desktop apps, and businesses with compliance or device management requirements should be on Business Premium. We review your users and recommend the most cost-effective mix.

Can you manage our existing Microsoft 365 licences?

Yes. We take over the tenant, audit what is assigned against what is actually used, and clean up duplicate, inactive or wrong-tier licences, including moving some users between plans. Microsoft 365 managed services from us cover licensing, users, security and support in one monthly plan.

What do we need to do before rolling out Microsoft Copilot?

Copilot reaches everything the signed-in user can reach, so oversharing has to be fixed first. That means reviewing SharePoint and OneDrive permissions, applying sensitivity labels, clearing out stale content and training staff on what Copilot will surface. We assess readiness, then run a controlled pilot with a small group before wider rollout.

Ready to Get More from Microsoft 365?

Book a free Microsoft 365 assessment and we'll show you where you can save on licensing and tighten security.

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