Managed IT pricing · Toronto & the GTA
No tiers hidden behind a quote, no seats you have to buy before anyone will speak to you. Everything a business needs to stay working and reasonably safe is in the $70 plan. The $95 plan adds the monitoring, detection and onsite support that insurers and clients ask about.
The terms, up front
The plans
Per user, per month, in Canadian dollars. Support, monitoring, patching and backups included — not billed per ticket.
$70/ user
per user, per month
Core support and protection for smaller teams that mostly need things to keep working.
Best for 5–20 people with Microsoft 365, a handful of servers and no in-house IT.
$95/ user
per user, per month
Our most common plan: full monitoring, security operations and a named engineer.
Best for 15–100 people who cannot afford a day down, or whose clients ask about security.
Need something between the two — co-managed support for an in-house IT team, a multi-site environment, or a one-off migration? Those are quoted per environment, and we will say plainly if a plan is cheaper for you.
Side by side
The support basics are on both plans. What changes at $95 is how much is watched, how fast and where the engineer works from.
| What is included | Essentials $70 | Complete $95 |
|---|---|---|
| Responsive help desk, business hours | Included | Included |
| After-hours emergency support | Not included | Included |
| 24/7 monitoring and alerting | Not included | Included |
| Endpoint detection and response (EDR) | Included | Included |
| Patching, antivirus and DNS filtering | Included | Included |
| Microsoft 365 administration | Included | Included |
| Daily monitored backups | Included | Included |
| Tested restores | Quarterly | Quarterly |
| Phishing awareness training | Not included | Four times a year |
| Onsite visits | Quoted per visit | Included |
| Named senior engineer | Not included | Included |
| Quarterly IT review | Included | Roadmap with a virtual CIO |
Both plans are per user, per month, in CAD. Software licences, hardware and project work sit outside the per-user price on either plan.
Work it out
Count the people who use a computer, a phone or a mailbox. The figure is the full monthly spend on IT support and security — not a starting point that grows once you have signed.
Licences, hardware and project work are separate and always quoted before they start.
People
Monthly
$1,900
Per year
$22,800
About $5 per person, per working day — for support, monitoring, patching, backups and security. Complete at $95 per user.
Confirm this quoteOn both plans
Cheaper should never mean exposed. Everything below is in the $70 plan as well as the $95 one — what changes is depth, not whether you are protected.
Toronto-based, the same team each time. No script reading, no tier-one runaround.
Operating system and application updates applied after hours, with a log of what changed.
Licences, mailboxes, Teams and file permissions administered, not left to whoever knows the password.
Daily copies in Canadian regions, kept somewhere an attacker cannot delete them.
Managed on every device, with alerts when something tries to run that should not.
Accounts, devices and access ready before day one, and closed properly on the last day.
A conversation about what broke, what is aging out and what it will cost next year.
Month to month. If the service stops being worth it, you can leave.
What the extra $25 buys
Attacks and failed backups do not schedule themselves for office hours. Complete alerts on both, overnight and weekends.
After-hours emergency cover, so a dead server on a Sunday night is not a Monday morning problem.
Four phishing simulations a year, with follow-up coaching for whoever clicks.
Failed laptops, boardroom cables and new hardware are handled onsite instead of by video call.
A named senior engineer who owns the relationship and remembers your setup.
A quarterly roadmap, written down, so hardware replacement and licence renewals are not surprises.
Plainly
Anyone who quotes a per-user figure without saying this is hoping you will not ask. Here is the full list, so there are no surprises on the first invoice.
We do not resell licences with a margin hidden in them. You buy Microsoft 365 and everything else on your own account, so you can see exactly what Microsoft charges you and leave with the licences if you ever do.
Clients
Long-standing relationships across manufacturing, professional services, transport and healthcare — many measured in years, not months.
“Sun IT Solutions has given us predictable monthly IT budget costs, eliminating surprises and downtime. They provided us with the right IT solution and a comprehensive business plan to meet all future needs.”
Kevin Stanley
President, Skyreach Window Cleaning Inc.
“They are quick to respond to any issues or questions we have and Lloyd always offers solutions so that the same problems don't arise again. Thank you to Lloyd and his team — we can focus on our business while they take care of our IT needs.”
Mike Mintsopoulos
President, Truck Equipment & Service Co. Ltd
“Following our serious server crash the service they provided our business was the absolute best. A technician was onsite almost immediately and worked non-stop to get us back up and running, with almost no downtime.”
Amelia Folco
President, Jupiter Industries Inc.
“Sun IT Solutions convinced us to switch to a VoIP telephone system. It has been virtually trouble free and our telephone costs dropped by more than 80%. We have no hesitation whatsoever in recommending them.”
Richard Waite
President, Salix Systems Limited
Pricing FAQ
If yours is not here, an engineer will answer it on 416-479-0505 — including if the answer is that you do not need us yet.
Most Toronto businesses of 10 to 50 people pay between $70 and $120 per user per month for managed IT and security combined. Our two plans sit at $70 (Essentials) and $95 (Complete) per user per month. Standalone security projects, migrations and co-managed arrangements are quoted per environment after a free assessment.
Free assessment
We review your devices, Microsoft 365, backups and security controls, then confirm which plan fits and what it costs per month — in writing. About 45 minutes, no obligation, and you keep the findings.
Serving Toronto, Markham and the GTA, with remote support Canada-wide. No long-term contracts, no sales pressure, and prices held for the agreed term.
Support hours: Mon–Fri, 8:30 AM – 5:30 PM ET